I have suspended taking on new refurb projects until I get a couple in the backlog out of the way. Please email me a firstname.lastname@example.org if you have a refurb/repair opportunity. Thank you. Micdoctor (09.14.09)
I have been asked many times if I would do a refurb on someone's SM 55 bought on eBay or acquired elsewhere. Having seen more than a dozen microphones that I have bought, I have had to categorize what services can be provided, at what cost, to protect myself and the microphone owner.
I used mind mapping software to develop a process flow for repairs/refurbs.
From this I determined there were several different scenarios and resulting "cases."
The stages in the process proceed in this simplified fashion:
Customer initiates request for quotation for services.
Customer agrees to rate card and sends the mic to Micdoctor.
Micdoctor evaluates visually and electrically and structurally.
Customer is advised of results of evaluation, and an offer repair estimate, if the unit is repairable.
Customer confirms or requests return as is. Pays exam fees and shipping.
Customer may be asked to sell the unit to be used as parts.
Customer authorizes repairs.
Micdoctor performs repairs and returns the mic with a report of condition.
Detailed information is available on the rate card.